KVONTENT Privacy Policy

1. Information We Collect

We collect information that you provide directly to KVONTENT and certain information generated automatically when you use the service.

Account Information

When you create or use a KVONTENT account, we may collect information such as your:

• Name
• Email address
• Account identifier
• Login and authentication information
• Subscription or plan information
• AI credit usage
• Account preferences

Passwords should be stored and processed using secure authentication systems and are not intended to be viewable by KVONTENT administrators.

Content You Provide

KVONTENT allows users to enter, upload, generate, save, and analyze content. Depending on the features you use, this may include:

• Writing samples
• Posts and drafts
• Prompts and instructions
• Generated content
• Saved Vault content
• Titles, labels, platform selections, and content dates
• Content ideas
• Information submitted for rewriting or analysis

KVONTENT’s Voice feature may analyze writing samples to create a profile of how you naturally write, including characteristics such as tone, style, phrasing, and other writing patterns.

Unless a separate feature specifically states otherwise, the KVONTENT Voice feature refers to your writing style and is not intended to create a biometric voiceprint or identify you using the sound of your physical voice.

Performance and Revenue Information

If you choose to use KVONTENT’s tracking and analytics features, you may voluntarily provide information such as:

• Views
• Likes or reactions
• Comments
• Shares
• Revenue or earnings
• Content performance
• Platform
• Posting dates
• Content category or type

This information is used to provide your KVONTENT analytics, reporting, progress tracking, and related features.

KVONTENT is not a bank, financial institution, accounting service, or tax service. Revenue information entered into the platform is used for content-performance tracking and related functionality.

Support and Bug Reports

If you contact KVONTENT Support or submit a bug report, we may collect:

• Your account email
• Your description of the issue
• Bug-report title
• Screenshots or photos you voluntarily upload
• The KVONTENT page or feature where the issue occurred
• Date and time of the report
• Bug status and support history

Screenshots may contain information visible on your screen at the time you capture them. You should avoid uploading screenshots containing information that is not necessary for diagnosing the issue.

Device and Technical Information

When you use KVONTENT, we may automatically collect technical information needed to operate, secure, troubleshoot, and improve the service, including:

• Device type
• Operating system
• Browser type and version
• Screen or viewport dimensions
• Whether KVONTENT is being accessed through a browser, installed web application, or similar environment when detectable
• Pages and features accessed
• Session and activity information
• Login dates
• Last active date
• Feature usage
• AI generation activity
• Error and diagnostic information
• Internet Protocol (IP) address when collected by our hosting, security, authentication, or infrastructure providers

We do not collect precise GPS location as part of KVONTENT’s bug-report diagnostic system unless a future feature specifically requests it and appropriate notice and consent are provided.

The FTC recommends limiting app collection to information actually necessary for the product and protecting information that is retained.

2. How We Use Information

We may use information collected through KVONTENT to:

• Create and maintain user accounts
• Authenticate users
• Provide KVONTENT features
• Generate AI-assisted content
• Build and maintain writing-style profiles
• Rewrite or analyze user-provided content
• Save posts and drafts
• Maintain the KVONTENT Vault
• Provide content-performance and revenue tracking
• Calculate AI-credit usage
• Operate subscriptions and paid features
• Provide customer support
• Investigate and resolve bugs
• Maintain administrative dashboards
• Monitor service performance
• Improve functionality and usability
• Detect fraud, abuse, unauthorized access, or security threats
• Maintain and protect KVONTENT
• Comply with applicable legal obligations
• Enforce our Terms of Service and other agreements

We may also use aggregated or de-identified information to understand how KVONTENT is used and improve the service, where permitted by law.

3. Artificial Intelligence Processing

Certain KVONTENT features rely on artificial intelligence technology.

When you request an AI feature, information necessary to complete your request may be processed by KVONTENT and by third-party AI infrastructure or service providers acting on our behalf.

This information may include:

• Prompts
• Writing samples
• Writing-style information
• Drafts
• Posts
• User instructions
• Generated content
• Other information you intentionally submit to an AI feature

You should not submit highly sensitive personal information to an AI prompt unless it is necessary for your intended use of the service.

KVONTENT may change or add AI service providers as the platform develops. We require service providers to handle information consistent with applicable agreements and law.

4. How We Share Information

KVONTENT may disclose information to companies that help us operate the service, such as providers of:

• Cloud hosting
• Databases
• Authentication
• Artificial intelligence processing
• Payment processing
• Email delivery
• File and image storage
• Error monitoring
• Analytics
• Security and fraud prevention
• Customer support infrastructure

These providers may process information only as necessary to provide their services to KVONTENT, subject to applicable agreements and legal requirements.

We may also disclose information:

• When required by law, subpoena, court order, or other lawful process
• To protect KVONTENT, our users, or others from fraud, security threats, or illegal activity
• To investigate violations of our agreements
• In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
• With your consent or at your direction

5. Sale of Personal Information

KVONTENT does not sell users’ personal information for money.

As of the Effective Date, KVONTENT also does not use users’ personal information for cross-context behavioral advertising or targeted advertising based on activity across unrelated businesses.

If these practices materially change, we will update our disclosures and provide rights or choices required by applicable law.

6. Payments

If KVONTENT offers paid subscriptions, credit packs, or other purchases, payments may be processed by a third-party payment processor.

KVONTENT does not intend to directly store full payment card numbers, security codes, or other complete card credentials when those credentials are handled by our payment processor.

Payment processors may collect and process information according to their own privacy policies.

7. Cookies and Similar Technologies

KVONTENT may use cookies, browser storage, session storage, or similar technologies to:

• Keep users signed in
• Maintain sessions
• Remember settings
• Protect accounts
• Operate app functionality
• Measure service usage
• Diagnose technical issues

Some technologies are necessary for KVONTENT to function properly.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide KVONTENT
• Maintain a user’s account
• Provide features requested by the user
• Resolve disputes
• Maintain security
• Prevent fraud or abuse
• Meet legal, accounting, or regulatory requirements

Different categories of information may be retained for different periods.

When information is no longer reasonably needed, we may delete, anonymize, or de-identify it, subject to applicable law and technical limitations such as routine backups.

9. Account and Data Deletion

Users may request deletion of their KVONTENT account and associated personal information by contacting:

taydevonmarketing@gmail.com

Before completing a request, we may take reasonable steps to verify that the requester owns the account.

Certain information may be retained when required or permitted for legal compliance, security, fraud prevention, dispute resolution, transaction records, or other legitimate purposes.

10. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights concerning your personal information, which may include the right to:

• Know or access information we maintain about you
• Request correction of inaccurate information
• Request deletion
• Obtain a portable copy of certain information
• Withdraw certain consent
• Opt out of certain uses or disclosures where applicable
• Appeal certain decisions concerning a privacy request where required by law

You may submit a privacy request to:

taydevonmarketing@gmail.com

We may need to verify your identity before fulfilling certain requests.

We will not unlawfully discriminate against users for exercising applicable privacy rights.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, network, database, transmission, or storage system can be guaranteed to be completely secure.

Users are responsible for protecting their login credentials and should notify KVONTENT if they believe their account has been accessed without authorization.

FTC guidance recommends reasonable security measures, restricted access, secure transmission of important information, and limiting retention of data that is no longer needed.

12. Children and Minors

For the initial KVONTENT beta, the service is intended for users who are at least 18 years old.

KVONTENT is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that information from a child under 13 has been collected in violation of applicable law, we will take appropriate steps to delete it.

The FTC notes that services directed to children under 13 can have additional obligations under COPPA.

13. Beta Testing

Certain users may receive access to beta, preview, testing, or pre-release versions of KVONTENT.

Beta features may:

• Change
• Be removed
• Experience errors
• Be temporarily unavailable
• Lose functionality
• Produce unexpected results

Information submitted during beta testing is still handled according to this Privacy Policy.

Beta testers should use the built-in Report a Bug feature when appropriate and should avoid including unrelated sensitive personal information in screenshots or reports.

14. Business Transfers

If KVONTENT or Tay Devon Enterprises LLC is involved in a merger, acquisition, financing transaction, restructuring, bankruptcy, sale of business assets, or similar corporate transaction, information associated with KVONTENT may be transferred as part of that transaction as permitted by law.

15. Legal Requests and Safety

We may preserve or disclose information when we reasonably believe doing so is necessary to:

• Comply with applicable law or lawful governmental requests
• Enforce our agreements
• Investigate fraud or illegal activity
• Protect the security or integrity of KVONTENT
• Protect the rights, safety, or property of KVONTENT, our users, or others

16. International Users

KVONTENT is operated from the United States.

If you access KVONTENT from another country, information may be transferred to and processed in the United States or other locations where our service providers operate.

Privacy protections and laws in those locations may differ from those in your country.

17. Changes to This Privacy Policy

We may update this Privacy Policy as KVONTENT evolves.

When we make changes, we will update the Effective Date at the top of this policy.

If a change materially affects how we use personal information, we will provide additional notice or obtain consent when required by applicable law.

The FTC specifically cautions businesses that simply rewriting a privacy policy may not be enough when making material changes to how existing users’ information is handled.

18. Contact Us

For privacy questions, data requests, account deletion requests, or concerns about this Privacy Policy, contact: