Refund & Cancellation Policy

KVONTENT paid subscriptions automatically renew according to the billing period shown at checkout unless canceled before the next renewal date.

You may cancel your subscription at any time. Canceling stops future renewals. Unless otherwise stated, you will continue to have access to your paid plan through the end of your current paid billing period.

Subscription payments are generally non-refundable once a new billing period has begun.

However, KVONTENT may review refund requests involving:

• Duplicate charges
• Incorrect billing amounts
• Charges made after a properly completed cancellation
• Significant technical issues that prevented access to a paid service
• Other billing errors determined by KVONTENT

Canceling a subscription does not automatically create a refund for the current billing period.

Purchased KVONTENT credits are digital goods.

Refund requests for unused purchased credits may be submitted within 7 days of purchase.

Once any portion of a purchased credit package has been used, the purchase is generally non-refundable because AI processing and related service costs may already have been incurred.

Monthly credits included with a subscription have no separate cash value and cannot be exchanged or refunded for cash.

Promotional, bonus, complimentary, or free credits have no cash value and are not refundable.

Credits used for successfully completed AI generations, including content creation, rewrites, analysis, image generation, image editing, voice-related features, or other AI services, are generally non-refundable.

If KVONTENT detects that an AI request failed before the service was successfully provided, KVONTENT may automatically restore the applicable credits or otherwise correct the transaction.

A user’s dissatisfaction with the style, wording, appearance, or creative result of a successfully completed AI generation does not by itself qualify the transaction for a refund.

If you believe you made a purchase by mistake, contact KVONTENT as soon as possible.

Accidental purchases may be reviewed individually, particularly when the subscription, credits, or purchased service has not been used.

Approval is not guaranteed.

If you believe you were charged incorrectly or without authorization, contact KVONTENT promptly so the transaction can be investigated.

Nothing in this policy limits any rights you may have under applicable consumer protection laws or payment network rules.

Approved refunds will normally be returned to the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may depend on the payment processor and your financial institution.

KVONTENT reserves the right to deny refund requests when there is evidence of fraud, abuse, repeated refund activity, chargeback abuse, or substantial use of paid services before requesting a refund, subject to applicable law.

KVONTENT may update this Refund & Cancellation Policy from time to time.

Any updated version will be posted with a revised effective date.

Changes will not remove refund rights that are required by applicable law.

Questions or refund requests should be submitted through KVONTENT’s official support channel.

KVONTENT
Operated by Tay Devon Enterprises LLC
KVONTENT.AI